Payment Policy
The money side of things, kept short.
Paying
Pay with any of the options shown at checkout. Checkout is encrypted and secure. Your full card number is never visible to us, and we never store it.
Prices and when you're charged
Prices are in AUD and shipping is free. What you see at checkout is the full amount you pay us. Every parcel leaves from our supplier's warehouse in China, and your tracking number lands in your inbox the moment it's on its way.
We charge your card at the moment you order, rather than when the parcel is dispatched.
On your bank statement
The charge shows our store name, Poppy Maree Boutique, though your bank may shorten it. Don't recognise it? Email support@poppymareeboutique.com before you raise a dispute with your bank.
Refunds
Once a return reaches us, the refund goes back to the payment method you used within 5–10 business days. Our Return and Refund Policy explains what qualifies.
Keeping it safe
The whole site runs on HTTPS. We never sell your payment details; the only party that handles them is the payment provider that processes your order.
Got a question about a charge?
Email support@poppymareeboutique.com or ring 0483 911 500 (Monday–Friday; email is fastest).
The details
- Delivery: 9–16 business days to all of Australia (10–18 for items marked “ships in 3–6 business days”).
- When we reply: Monday–Friday; email is fastest
- Email: support@poppymareeboutique.com
- Phone: 0483 911 500
- Company address: 800 The Mark Lane #1808, San Diego, CA 92101
- Who runs the shop: Poppy Maree Boutique is operated by Alder Row LLC, a California limited liability company (registration no. B20260437294).